Saturday, August 22, 2009

Interviews: what would you like to see?

One thing that's been on our minds for a long time: how are we doing? What are we doing right, what could we do better? The secret to success...is locked away, inside the heads of the smart people running their sites, building their businesses and clearly, our team doesn't have a monopoly on good ideas.

As a result, we're going to start doing interviews...you know, asking questions, of those experts in the coming weeks. Do let us know if there is a specific person, category or topical event you'd like to see us cover. Naturally, we have ideas..but, it's to help all of us learn together that we're doing this so all advice will be appreciated (even if not acted on immediately).

Friday, August 21, 2009

Quantcast updates for July: FunAdvice clocks in at #275 in the US

Thanks, everybody. It's amazing to me how much appreciation I get sometimes from FunAdvice...of course, only a fraction of our members take the time to say "thanks" but, it's always flattering, never expected and I'm truly grateful, every time.

Of course, my faith in the tech media, such as it is, has completely vanished.

A few highlights, if you're keeping score:
1) We're the 2nd fastest growing social network in the US (comScore)

2) Other than FanPop we're the only ones who are bootstrapped who were in the Reuter's piece...which they clearly overlooked...thus highlighting their skimpy reporting.

3) Other than Deviantart FunAdvice is the *only* social network in the US that's bootstrapped and in the top twenty, per the comScore study that we mentioned on our news page.

I get it, though...given the stats I mentioned, there, why *would* any self respecting techno journalist give us more than the time of day? I've corresponded with Venturebeat, talked to TechCrunch (who only wrote up our bcc'd half ass acquisition offer by myyearbook b/c it was funny as heck), interviewed with Gigaom ~2+ years ago...and yet, the New York Times thought it made sense to include us in a round up of Q&A...where, ReadWriteWeb purposefully left us *off* the list, even after I commented that we should have been included. Last, but not least, the Wall Street Journal even quoted me last year...when a personal intro to Mashable's self styled social media guide didn't even warrant an email in return...WTF?

Nope, it's not about how much tech press we get, or why increasingly, our story seems to be one that most media outlets that I read, regularly would rather bury than highlight...it's about the members. The community. The excitement of seeing how many people we can help, daily.

You've probably noticed...we run a lot less ads (for members) than most sites, and more than 50% of our pageviews, logged in or out, have *zero* ads on them. On the one hand...that's "bad business" right? Sure, from one perspective...but, you didn't go to your favorite social question and answer site to check out how well targeted Google's ads are, now did you? Nope :) We didn't think so.

Over the next month, our goal is to ramp up our engineering efforts and take the product into serious high gear...there have been a *lot* of bumps so far this August but we'll come out of it with a stronger product, more fun and more helpful, to you, than ever.

Monday, August 10, 2009

Compete finally updates for July: the blogosphere continues to sleep at the wheel

July numbers have started to come in and we can finally make our public comments...of course, we prefer Quantcast data because compete is largely bullsh!t, because per Google Analytics, FunAdvice had 5.9 million uniques in July, and more than 4.4 million of those were unique visitors from the US.

Still, the
compete.com stats for the 3rd, fourth, and fifth largest question and answer sites in the US are instructional at the very least, as they highlight an important trend: Answerbag, as we know it, is failing.

If we cruise on over to Google trends to bake off the difference between FunAdvice and Blurtit, you'll see a startling fact, if you didn't know how the various sites in our category are growing: blurtit isn't growing organically. Mindcom internet, the company behind Blurtit (they won't even list their founders on the about page...what are they hiding?), is simply attempting to arbitrage their way to the top. It's not sustainable and as we've been catching up with a marketing budget of zero, it's clear that this isn't a sustainable strategy.

What does all this mean?
1) Build your product - if the media pays attention, great. If not, it won't hurt.
2) Focus on your members, not online marketing.
3) If you continue to ignore their requests (check the answerbag blog for some real gems...members there have been requesting a private messaging system for years, and FunAdvice launched Fun Mail in 2006)...it will bite you in the ass, in the end.
4) Fake, bullsh!t accounts to auto spam your sight (cough, answerbag's latest update, cough) will alienate users, piss them off AND set the precedent that you don't care about them, only questions that could generate the highest ad dollar per view.

Oooops....if you see me walking down the street and we started doing some of these things, feel free to slap me. Hard. I'd deserve it.

Sunday, August 9, 2009

No stupid answers - Answers Corp Quarterly Statement has a real Gem

"...an increasingly competitive environment for our business;" so, what, exactly, do you make of that line? It's in the "threats" section, if you read about it, here. Call us arrogant (it wouldn't be the first time, nor will it be the last).

This is how life in our category stacks up:
1) Yahoo Answers
2) WikiAnswers
3) Answerbag (recently quantified their stats too).
4) Blurtit
5) FunAdvice

What's odd about this list, can you spot it?

Well, two of the sites (us and Blurtit) get very little in the way of press and media attention...and, of course, Demand Media raised $400 million, Answers is public and Yahoo is as well.

The real oddity though...FunAdvice is the only site out of the set without a points system to reward user activity. Given that we all (every site) say we are a social question & answer site...it's odd, don't you think, that an essentially worthless carrot is the backbone of the motivation on every site but ours?

Ah...one final thought: if you look at quantcast when they update for July...you'll note that we grew, a lot. Everybody else? Declining.

Sure, blame twitter or facebook. It's fashionable. However, the fact is...bullshit only takes you so far. Reality is what matters.

Monday, August 3, 2009

This is why we're going to sue softlayer.com: evidence.

Frankly, after a few weeks, I've decided I've had enough.

Several emails (no dice), note that all the requests have been blocked...and, this is just from the last 24 hours.

Facts:
1) Unauthorized crawling is ILLEGAL in the state of California, the company that's getting crawled to shit always wins the lawsuit.
2) Softlayer.com is going to get sued, shortly, by FunAdvice, LLC, becuase they won't stop.
3) We can easily prove both lost revenue, negative impact on our business and more.
4) I'm sick and tired of companies thinking that it's OK to data mine the crap out of others..we block robots all the time. We expect that, if we block you, it doesn't happen again.
5) If we contact you multiple times, and you still don't give a shit, you deserve the reaming that the law firm will give you.
6) Anybody know a good law firm? I'm shopping aronund now...it's a slam dunk of a case, and, an important precedent for the internet as a whole.

See the logs below...we're making this public to be transparent and to fight for what's right.

208.43.179.21 - - [03/Aug/2009:12:36:03 -0700] "GET /search?q="messi+y+su" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:03 -0700] "GET /blocked.html?q="messi+y+su" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="messi+y+su"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:07 -0700] "GET /search?q="futbol+pictures" HTTP/1.1" 302 390 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:07 -0700] "GET /blocked.html?q="futbol+pictures" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="futbol+pictures"" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.6) Gecko/2
0070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:15 -0700] "GET /search?q="futbol+partidos" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:15 -0700] "GET /blocked.html?q="futbol+partidos" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="futbol+partidos"" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)" "www.funadvice.
com"
208.43.179.21 - - [03/Aug/2009:12:36:27 -0700] "GET /search?q="once+caldas+manizales" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:27 -0700] "GET /blocked.html?q="once+caldas+manizales" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="once+caldas+manizales"" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en)
Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:27 -0700] "GET /search?q="bundesliga+fashion" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:27 -0700] "GET /blocked.html?q="bundesliga+fashion" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="bundesliga+fashion"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:31 -0700] "GET /search?q="americas+team+fc" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:31 -0700] "GET /blocked.html?q="americas+team+fc" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="americas+team+fc"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:32 -0700] "GET /search?q="deportivo+cali+que" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:32 -0700] "GET /blocked.html?q="deportivo+cali+que" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="deportivo+cali+que"" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1
.1.4322)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:34 -0700] "GET /search?q="aab+net" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:34 -0700] "GET /blocked.html?q="aab+net" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="aab+net"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:38 -0700] "GET /search?q="man+utd+tickets" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:38 -0700] "GET /blocked.html?q="man+utd+tickets" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="man+utd+tickets"" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50"
"www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:47 -0700] "GET /search?q="lionel+messi+family" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:47 -0700] "GET /blocked.html?q="lionel+messi+family" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="lionel+messi+family"" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Oper
a 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:52 -0700] "GET /search?q="hairstyles+david+beckham" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:52 -0700] "GET /blocked.html?q="hairstyles+david+beckham" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="hairstyles+david+beckham"" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1
)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:55 -0700] "GET /search?q="daniele+de+rossi+and" HTTP/1.1" 302 390 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:36:55 -0700] "GET /blocked.html?q="daniele+de+rossi+and" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="daniele+de+rossi+and"" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.
6) Gecko/20070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /search?q="cristiano+ronaldo+2007+2008" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /blocked.html?q="cristiano+ronaldo+2007+2008" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="cristiano+ronaldo+2007+2008"" "Mozilla/4.0 (compatible; MSIE 6.0; Windows
NT 5.1; en) Opera 8.50" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /search?q="santos+laguna+free" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /search?q="van+nistelrooy+psv" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /blocked.html?q="santos+laguna+free" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="santos+laguna+free"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:03 -0700] "GET /blocked.html?q="van+nistelrooy+psv" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="van+nistelrooy+psv"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:04 -0700] "GET /search?q="real+madrid+09" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:04 -0700] "GET /blocked.html?q="real+madrid+09" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="real+madrid+09"" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)" "www.funadvice.co
m"
208.43.179.21 - - [03/Aug/2009:12:37:15 -0700] "GET /search?q="cristiano+ronaldo+offered+pounds+to+transfer+to+real+madrid" HTTP/1.1" 302 390 "-" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:15 -0700] "GET /blocked.html?q="cristiano+ronaldo+offered+pounds+to+transfer+to+real+madrid" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="cristiano+ronaldo+offered+pounds+to+transf
er+to+real+madrid"" "Opera/9.20 (Windows NT 6.0; U; en)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:31 -0700] "GET /search?q="regionalliga+ergebnisse" HTTP/1.1" 302 390 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:32 -0700] "GET /blocked.html?q="regionalliga+ergebnisse" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="regionalliga+ergebnisse"" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:
1.8.1.6) Gecko/20070725 Firefox/2.0.0.6" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:42 -0700] "GET /search?q="manchester+united+football+club" HTTP/1.1" 302 390 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)" "www.funadvice.com"
208.43.179.21 - - [03/Aug/2009:12:37:42 -0700] "GET /blocked.html?q="manchester+united+football+club" HTTP/1.1" 200 692 "http://www.funadvice.com/search?q="manchester+united+football+club"" "Mozilla/4.0 (compatible; MSIE 6.0;
Windows NT 5.1; .NET CLR 1.1.4322)" "www.funadvice.com"

Should we sue softlayer.com to force them to stop crawling us?

Despite numerous attempts to get softlayer.com to stop crawling our site, despite phone calls and emails with log files, etc, they are still hitting FunAdvice daily more than sixty thousand times.

To put that in perspective, SoftLayer is the #1 consumer of content on FunAdvice, despite their not being an ISP, despite the fact that this is a no name robot, despite the fact that we have banned ALL of these ip addresses.

The court precendents are clear: softlayer will lose this lawsuit. The best estimate we have for lost revenue is 20% based on our initial analysis, to date...which means they have cost us well into five figures since this issue started.

Should we sue them? I don't think it's right to bring a lawsuit personally, as I believe that business should be conducted with ethics. However, when rational dialogue fails...well, that's why we have the court system, right?

I'll give them another 48 hours...then, we're finding a lawyer. Let us know if you know any good ones.

Yahoo and Microsoft, together at last?

Yahoo and Microsoft, together at last?
Man...what a deal. What a story.

Back in 2005 / 2006, I got to listen to the speeches at Yahoo. I presented to the CMO, to other Senior VP level execs, etc...

...nobody listened. Qi Lu, on the other hand, and most of Jeff Weiner's lieutenants, when I presented to their staff, were the only savvy bunch in all the high level dross I found there. (a few exceptions, but for the most part, the real leadership and talent at Yahoo was in that room).

The story so far? Rob (former boss) sold sidestep...Jeff, CEO of linkedin, Andrew & James, VC's, with pretty good portfolios, Paul, President at Current and of course, Qi Lu, at Microsoft.

It's hard, for me, to understand where the truth was and urban legend began in the stories I heard from people at Yahoo around the chess match that was the google deal, then the google breakup, etc.

For me, the nail in the coffin was this: while an employee, I bought some clicks...and, when the class action settlement check came, it didn't even have the right payee information...despite me being an employee when the issue happened, government records saying that you have to keep employee data on file, etc, etc.

If your cash cow is managed in such a haphazard fashion...then, there is the only logical explanation that you'll manage everything else in a dismal way thus ensuring self destruction.

Sorry, guys. I tried to help.